# Routal Help Center

> Advice and answers from the Routal Team

## English

### Welcome to Routal!

- [How data flows between Planner, Drivers, Customers, and Supervisors](https://support.routal.com/en/articles/14471217-how-data-flows-between-planner-drivers-customers-and-supervisors.md)
- [Parcel management: full traceability from collection to delivery](https://support.routal.com/en/articles/15377393-parcel-management-full-traceability-from-collection-to-delivery.md): Learn how to use the parcel management module to assign parcels to stops, confirm collection and verify delivery, with full tracking throughout the route.
- [First steps with Routal](https://support.routal.com/en/articles/5227876-first-steps-with-routal.md): Know the basic functionalities of Routal
- [Planner sections](https://support.routal.com/en/articles/8181976-planner-sections.md): Find Planner sections and what you can do in each of them.
- [What is a plan and how to create it](https://support.routal.com/en/articles/5161252-what-is-a-plan-and-how-to-create-it.md): Everything you need to know to start creating your planning
- [Interface](https://support.routal.com/en/articles/5252590-interface.md): Find out about the different sections of your account
- [Routal Glossary](https://support.routal.com/en/articles/5227254-routal-glossary.md): These are words you’ll commonly see when you use Routal
- [Know the limits and characteristics of your Routal account](https://support.routal.com/en/articles/5567868-know-the-limits-and-characteristics-of-your-routal-account.md): Discover the features of your Routal account
- [Units in Routal](https://support.routal.com/en/articles/12333107-units-in-routal.md): Discover the different units available in Routal and how to modify them.

### Planner

- [How to configure the Break option for drivers](https://support.routal.com/en/articles/13597982-how-to-configure-the-break-option-for-drivers.md): This article explains how to use the Break option to define time periods when a driver is not available to receive assignments.
- [How to create stops](https://support.routal.com/en/articles/5204294-how-to-create-stops.md): What are stops and how to create them
- [Create stops from scratch](https://support.routal.com/en/articles/5917130-create-stops-from-scratch.md)
- [Create vehicles from Drivers section](https://support.routal.com/en/articles/5951015-create-vehicles-from-drivers-section.md)
- [Insert compatible phone numbers in Excel](https://support.routal.com/en/articles/6092715-insert-compatible-phone-numbers-in-excel.md)
- [Drivers working days](https://support.routal.com/en/articles/10032611-drivers-working-days.md)
- [How to upload coordinates](https://support.routal.com/en/articles/5920085-how-to-upload-coordinates.md)
- [How to organize Excel files so that it is compatible with Routal](https://support.routal.com/en/articles/5028295-how-to-organize-excel-files-so-that-it-is-compatible-with-routal.md): Simple indications that will ensure the optimization of your plan!
- [Project Location](https://support.routal.com/en/articles/5603752-project-location.md): Placing the location of your projects will be very useful for planning your stops
- [Create stops using an Excel file](https://support.routal.com/en/articles/9305784-create-stops-using-an-excel-file.md): Discover the new way to upload your stops using an Excel file
- [Organise your Excel spreadsheet to be compatible with Routal](https://support.routal.com/en/articles/9305253-organise-your-excel-spreadsheet-to-be-compatible-with-routal.md): Tips for setting up your file correctly
- [Address validator](https://support.routal.com/en/articles/14301459-address-validator.md)
- [Custom fields](https://support.routal.com/en/articles/14431521-custom-fields.md)
- [Balance stops](https://support.routal.com/en/articles/6702189-balance-stops.md)
- [Modify the order of your stops](https://support.routal.com/en/articles/5172733-modify-the-order-of-your-stops.md): Make changes to the order of your stops
- [Reverse the order of your route](https://support.routal.com/en/articles/6702062-reverse-the-order-of-your-route.md)
- [How to move a plan stop](https://support.routal.com/en/articles/5708359-how-to-move-a-plan-stop.md)
- [Status of your plans](https://support.routal.com/en/articles/6704586-status-of-your-plans.md): Know the different status that your plans can have.
- [Plan execution date](https://support.routal.com/en/articles/7793657-plan-execution-date.md): Learn how to set and edit the execution date of your plans.
- [How to share routes with your drivers](https://support.routal.com/en/articles/5165466-how-to-share-routes-with-your-drivers.md)
- [Send the plan link via Whatsapp to your drivers](https://support.routal.com/en/articles/5988172-send-the-plan-link-via-whatsapp-to-your-drivers.md)
- [How to create tasks using an Excel file](https://support.routal.com/en/articles/7878887-how-to-create-tasks-using-an-excel-file.md)
- [How tasks are used](https://support.routal.com/en/articles/5588913-how-tasks-are-used.md): Within the same stop, indicate the different tasks or stops you need
- [How to create a task](https://support.routal.com/en/articles/5708245-how-to-create-a-task.md)
- [How do barcodes work](https://support.routal.com/en/articles/5645483-how-do-barcodes-work.md): Learn how to use the barcode reader
- [Types of barcodes](https://support.routal.com/en/articles/5708418-types-of-barcodes.md): Select the barcode you need in your operation
- [How the reports work](https://support.routal.com/en/articles/5619685-how-the-reports-work.md): Learn to use the reports
- [How Pick-up & Deliveries works](https://support.routal.com/en/articles/5424591-how-pick-up-deliveries-works.md): Learn to use the Pickup & Deliveries functionality easily
- [Route planning through Polygons](https://support.routal.com/en/articles/5192135-route-planning-through-polygons.md): Learn to optimize your routes by zones or polygons
- [How to select the transport mode](https://support.routal.com/en/articles/5762551-how-to-select-the-transport-mode.md)
- [Live optimization](https://support.routal.com/en/articles/9819703-live-optimization.md)
- [Traffic Add-on](https://support.routal.com/en/articles/12167152-traffic-add-on.md): How does the Traffic feature in Routal work and what does it include
- [Export your data📥](https://support.routal.com/en/articles/6976268-export-your-data.md): Learn all the information you can download using Routal.
- [Data report download](https://support.routal.com/en/articles/5170354-data-report-download.md): Export the results of your plan
- [Export stops](https://support.routal.com/en/articles/6847535-export-stops.md): Learn how to download your stops with their data.
- [Download reports from Analytics](https://support.routal.com/en/articles/6723123-download-reports-from-analytics.md)
- [Reports](https://support.routal.com/en/articles/6962515-reports.md): Discover the Reports and how to export them.
- [Analytics](https://support.routal.com/en/articles/6305983-analytics.md): Discover all the data about your plans, vehicles and stops in our Analytics section.
- [Daily summary](https://support.routal.com/en/articles/6385763-daily-summary.md)

### Optimizer Constraints

- [First steps with plan optimizer constraints](https://support.routal.com/en/articles/5028222-first-steps-with-plan-optimizer-constraints.md): In this article we will list the main restrictions that can be applied to the optimizer and its common uses
- [What are constraints?](https://support.routal.com/en/articles/5162189-what-are-constraints.md): Learn to customize and adapt your plan to the maximum, thanks to the constraints
- [Enable constraints](https://support.routal.com/en/articles/6700917-enable-constraints.md): Learn how to enable or disable constraints for your planning.
- [Edit stop constraints](https://support.routal.com/en/articles/6389400-edit-stop-constraints.md): Learn how to edit your stops constraints once created.
- [How to use the provide and require fields](https://support.routal.com/en/articles/5223586-how-to-use-the-provide-and-require-fields.md): If your stops need to be assigned to a vehicle with certain characteristics, use provides and requires
- [How time-windows constrain works?](https://support.routal.com/en/articles/5028264-how-time-windows-constrain-works.md): Learn how easy is to setup time-windows for stops and routes
- [How capacity constrain works?](https://support.routal.com/en/articles/5028267-how-capacity-constrain-works.md): Learn how easy is to setup capacity constrains for services and routes
- [Clusters](https://support.routal.com/en/articles/7145692-clusters.md): Discover the Cluster constraint and how to use it in your operation
- [What are zones and how to use them](https://support.routal.com/en/articles/5728068-what-are-zones-and-how-to-use-them.md)
- [Zones FAQ](https://support.routal.com/en/articles/6544581-zones-faq.md): Learn to use the Zones correctly.

### Drivers App

- [Driver's guide](https://support.routal.com/en/articles/10842463-driver-s-guide.md): Learn how to use the Drivers app
- [Create stops manually from Drivers](https://support.routal.com/en/articles/10741603-create-stops-manually-from-drivers.md): Discover how to create stops from the Drivers app.
- [Create stops in bulk from Drivers](https://support.routal.com/en/articles/10841047-create-stops-in-bulk-from-drivers.md): Discover how to create mass stops from the Drivers app.
- [How to edit routes from Drivers app](https://support.routal.com/en/articles/10742483-how-to-edit-routes-from-drivers-app.md)
- [Reoptimize route from the Drivers App](https://support.routal.com/en/articles/10742605-reoptimize-route-from-the-drivers-app.md)
- [How to change map application](https://support.routal.com/en/articles/6079146-how-to-change-map-application.md)
- [Create stops using your camera](https://support.routal.com/en/articles/12811220-create-stops-using-your-camera.md): Discover how to create stops by scanning the labels on your packages
- [Create Multiple Stops at Once Using Your Camera](https://support.routal.com/en/articles/13715156-create-multiple-stops-at-once-using-your-camera.md)
- [Export Routes](https://support.routal.com/en/articles/13716098-export-routes.md)
- [Share route](https://support.routal.com/en/articles/13725791-share-route.md)
- [🏆 Achievements in the Routal App](https://support.routal.com/en/articles/11703660-achievements-in-the-routal-app.md)
- [Drivers plans](https://support.routal.com/en/articles/14470533-drivers-plans.md): Free, Lite & Pro

### Customers

- [How to create clients](https://support.routal.com/en/articles/5170088-how-to-create-clients.md): What are clients and how to create them
- [How to save stops as clients](https://support.routal.com/en/articles/5335719-how-to-save-stops-as-clients.md): Make your stops part of your customer database
- [What customers see on their tracking page](https://support.routal.com/en/articles/14471085-what-customers-see-on-their-tracking-page.md)
- [Notify your customers🗣️](https://support.routal.com/en/articles/6848444-notify-your-customers.md): Learn the different ways to communicate with your clients using Routal
- [Instant communication with your customers through emails](https://support.routal.com/en/articles/5162585-instant-communication-with-your-customers-through-emails.md): Keep your clients informed at all times using our email platform.
- [Real-time communication with your customers with PickUp & Deliveries](https://support.routal.com/en/articles/5165260-real-time-communication-with-your-customers-with-pickup-deliveries.md): Communicate instantly with your customers
- [SMS communication with your customers](https://support.routal.com/en/articles/5981858-sms-communication-with-your-customers.md): Keep your customers informed at all times using SMS
- [Security PIN🔐](https://support.routal.com/en/articles/7911845-security-pin.md): An additional security solution for deliveries.
- [How to attach a POD to your customers](https://support.routal.com/en/articles/6708315-how-to-attach-a-pod-to-your-customers.md)
- [How to set up the Customers App](https://support.routal.com/en/articles/6705351-how-to-set-up-the-customers-app.md): Learn how the Customers App works, what it is for and how to configure it.
- [Real time tracking link](https://support.routal.com/en/articles/7931141-real-time-tracking-link.md): Optimize your tracking experience with our new tracking link.
- [White label](https://support.routal.com/en/articles/7930702-white-label.md): Learn how to enhance your brand image with this functionality.
- [Customer instructions](https://support.routal.com/en/articles/7911902-customer-instructions.md): How to use the Customer Instructions for real-time communication with vehicles.
- [Supervisors](https://support.routal.com/en/articles/8349046-supervisors.md): Discover the scope of this user through Routal
- [What can a Supervisor user do?](https://support.routal.com/en/articles/8464326-what-can-a-supervisor-user-do.md)
- [Customer feedback](https://support.routal.com/en/articles/6118720-customer-feedback.md)
- [Activate users surveys](https://support.routal.com/en/articles/6118824-activate-users-surveys.md)
- [Routes evaluation by drivers](https://support.routal.com/en/articles/6115895-routes-evaluation-by-drivers.md)
- [Activate driver route surveys](https://support.routal.com/en/articles/6115793-activate-driver-route-surveys.md)

### Developers

- [Quickstart](https://support.routal.com/en/articles/5078964-quickstart.md): Get up and running with Planner API and start developing your own integration
- [API Documentation](https://support.routal.com/en/articles/5078971-api-documentation.md): Routal is a service that can be integrated in an extremely easy way.
- [Webhooks](https://support.routal.com/en/articles/5029058-webhooks.md): Automatically get notified about events that happen on your Planner account.
- [Testing Webhooks](https://support.routal.com/en/articles/5182234-testing-webhooks.md): Learn to test webhooks simply and thus solve any problem that may arise in the integration
- [Create a new plan \(API\)](https://support.routal.com/en/articles/5078966-create-a-new-plan-api.md): This guide describes how to create, edit and optimize a plan through the API

### How to...

- [How to create an independent stop](https://support.routal.com/en/articles/5708208-how-to-create-an-independent-stop.md)
- [How to plan including zones](https://support.routal.com/en/articles/6721941-how-to-plan-including-zones.md): Learn how to work with zones and include them in your planning.
- [How to create zones within a plan](https://support.routal.com/en/articles/7198322-how-to-create-zones-within-a-plan.md)
- [How to create a plan that makes your vehicles visit the the closest stops first](https://support.routal.com/en/articles/6723130-how-to-create-a-plan-that-makes-your-vehicles-visit-the-the-closest-stops-first.md)
- [How to assign zones to your vehicles](https://support.routal.com/en/articles/6722012-how-to-assign-zones-to-your-vehicles.md)
- [How to edit zones](https://support.routal.com/en/articles/7188485-how-to-edit-zones.md)
- [How to edit the order of your stops](https://support.routal.com/en/articles/7110230-how-to-edit-the-order-of-your-stops.md)
- [How to use Unassigned Stops](https://support.routal.com/en/articles/5707912-how-to-use-unassigned-stops.md)
- [Set a duration time for your stops](https://support.routal.com/en/articles/6560980-set-a-duration-time-for-your-stops.md): Define the duration of your stops so that the schedules of your vehicles are as accurate as possible.
- [How to create a break for your drivers](https://support.routal.com/en/articles/6723127-how-to-create-a-break-for-your-drivers.md)
- [Track Distance and Time Worked per Vehicle in a Plan](https://support.routal.com/en/articles/7113327-track-distance-and-time-worked-per-vehicle-in-a-plan.md)
- [How to change the starting/ending point of my routes](https://support.routal.com/en/articles/7127462-how-to-change-the-starting-ending-point-of-my-routes.md)
- [How to make my vehicles start and end their routes at the same address](https://support.routal.com/en/articles/7127625-how-to-make-my-vehicles-start-and-end-their-routes-at-the-same-address.md)
- [How to improve geocoding?](https://support.routal.com/en/articles/5028727-how-to-improve-geocoding.md): All you need to know of how to improve your geocoding quality
- [How to access to reports](https://support.routal.com/en/articles/6707967-how-to-access-to-reports.md)
- [How to set up my own domain](https://support.routal.com/en/articles/8347504-how-to-set-up-my-own-domain.md)
- [How to create a new project](https://support.routal.com/en/articles/8683434-how-to-create-a-new-project.md): Find out how to create a new project within your account
- [Edit your vehicles constraints](https://support.routal.com/en/articles/12165779-edit-your-vehicles-constraints.md)
- [How to change password](https://support.routal.com/en/articles/6538163-how-to-change-password.md): Learn how to change your account password
- [Creating a New User](https://support.routal.com/en/articles/14432022-creating-a-new-user.md)
- [How to apply a discount code to your subscription](https://support.routal.com/en/articles/5496194-how-to-apply-a-discount-code-to-your-subscription.md): Enjoy your exclusive discount
- [How to download your invoices](https://support.routal.com/en/articles/5220811-how-to-download-your-invoices.md): Have your invoices easily
- [How to change the payment method](https://support.routal.com/en/articles/5214697-how-to-change-the-payment-method.md)

### FAQs

- [Optimizer settings](https://support.routal.com/en/articles/7906948-optimizer-settings.md)
- [Duplicate plan](https://support.routal.com/en/articles/6563291-duplicate-plan.md): Learn how to save working time by using the "duplicate plan" feature in the following article.
- [Filters](https://support.routal.com/en/articles/6838998-filters.md): Learn about the filters map and how to use them
- [Stops section🚩](https://support.routal.com/en/articles/6839206-stops-section.md): Learn about the Stops section and everything you can do within it.
- [Assign stops from one vehicle to another](https://support.routal.com/en/articles/5172835-assign-stops-from-one-vehicle-to-another.md): Modify the stops assigned to vehicles
- [Type of users and roles](https://support.routal.com/en/articles/5169576-type-of-users-and-roles.md): Learn how to use multiple users for the same project
- [How to subscribe to Routal](https://support.routal.com/en/articles/5496048-how-to-subscribe-to-routal.md): Being part of the Routal family has never been easier
- [How to increase the number of vehicles](https://support.routal.com/en/articles/5833481-how-to-increase-the-number-of-vehicles.md)
- [Cancel subscription](https://support.routal.com/en/articles/5139570-cancel-subscription.md): You can cancel your subscription in a few steps
- [Increase your number of available emails](https://support.routal.com/en/articles/5391093-increase-your-number-of-available-emails.md): If you need to increase the number of emails to contact your customers you can do it easily.
- [System Status](https://support.routal.com/en/articles/5015197-system-status.md): Status page of the systems of the platform
- [Routes section](https://support.routal.com/en/articles/14168172-routes-section.md)

## Português

### Bem vindo à Routal

- [Como os dados fluem entre o Planner, os Motoristas, os Clientes e os Supervisores](https://support.routal.com/pt/articles/14471217-como-os-dados-fluem-entre-o-planner-os-motoristas-os-clientes-e-os-supervisores.md)
- [Primeiros passos com o Routal](https://support.routal.com/pt/articles/5227876-primeiros-passos-com-o-routal.md): Conhecer as funcionalidades básicas do Routal
- [Secções do planeador](https://support.routal.com/pt/articles/8181976-seccoes-do-planeador.md): Descubra as secções do Planner e o que pode fazer em cada uma delas.
- [O que é um plano e como criá-lo](https://support.routal.com/pt/articles/5161252-o-que-e-um-plano-e-como-cria-lo.md): Tudo o que precisa de saber para começar a elaborar o seu planeamento
- [Interface](https://support.routal.com/pt/articles/5252590-interface.md): Conheça as diferentes secções da sua conta
- [Conhecer os limites e as caraterísticas da sua conta Routal](https://support.routal.com/pt/articles/5567868-conhecer-os-limites-e-as-carateristicas-da-sua-conta-routal.md): Descubra as funcionalidades da sua conta Routal

### Planner

- [Como configurar a opção de pausa para condutores](https://support.routal.com/pt/articles/13597982-como-configurar-a-opcao-de-pausa-para-condutores.md): Este artigo explica como utilizar a opção de Pausa para definir períodos durante os quais um motorista não estará disponível para receber atribuições.
- [Como criar paragens](https://support.routal.com/pt/articles/5204294-como-criar-paragens.md): O que são paragens e como criá-las
- [Como criar paragens do zero.](https://support.routal.com/pt/articles/5917130-como-criar-paragens-do-zero.md)
- [Criar veículos a partir de condutores](https://support.routal.com/pt/articles/5951015-criar-veiculos-a-partir-de-condutores.md)
- [Inserir números de telefone compatíveis no Excel](https://support.routal.com/pt/articles/6092715-inserir-numeros-de-telefone-compativeis-no-excel.md)
- [Como carregar coordenadas](https://support.routal.com/pt/articles/5920085-como-carregar-coordenadas.md)
- [Localização do projecto](https://support.routal.com/pt/articles/5603752-localizacao-do-projecto.md): A publicação da localização dos seus projectos será muito útil para a realização das suas paragens.
- [Criar paragens utilizando um ficheiro Excel](https://support.routal.com/pt/articles/9305784-criar-paragens-utilizando-um-ficheiro-excel.md): Mostramos-lhe a nova forma de criar as suas paragens utilizando um ficheiro Excel.
- [Organizar a sua folha de cálculo Excel para ser compatível com o Routal](https://support.routal.com/pt/articles/9305253-organizar-a-sua-folha-de-calculo-excel-para-ser-compativel-com-o-routal.md): Dicas para configurar correctamente o seu ficheiro
- [Validador de endereços](https://support.routal.com/pt/articles/14301459-validador-de-enderecos.md)
- [Distribuir paragens](https://support.routal.com/pt/articles/6702189-distribuir-paragens.md)
- [Alterar a ordem das suas paragens](https://support.routal.com/pt/articles/5172733-alterar-a-ordem-das-suas-paragens.md): Alterar a ordem das suas paragens
- [Inverter a ordem do seu itinerário](https://support.routal.com/pt/articles/6702062-inverter-a-ordem-do-seu-itinerario.md)
- [Como deslocar um plano de paragem](https://support.routal.com/pt/articles/5708359-como-deslocar-um-plano-de-paragem.md)
- [Estado dos seus planos](https://support.routal.com/pt/articles/6704586-estado-dos-seus-planos.md)
- [Data de execução dos seus planos](https://support.routal.com/pt/articles/7793657-data-de-execucao-dos-seus-planos.md): Aprender a criar e a programar planos para o dia seguinte.
- [Como criar tarefas utilizando um ficheiro Excel](https://support.routal.com/pt/articles/7878887-como-criar-tarefas-utilizando-um-ficheiro-excel.md)
- [Como são utilizadas as tarefas](https://support.routal.com/pt/articles/5588913-como-sao-utilizadas-as-tarefas.md): Na mesma paragem, indique as diferentes tarefas ou serviços de que necessita.
- [Como criar uma tarefa](https://support.routal.com/pt/articles/5708245-como-criar-uma-tarefa.md): Antes de mais, para poder utilizar a funcionalidade das tarefas, é essencial activá-las.
- [Como funcionam os códigos de barras](https://support.routal.com/pt/articles/5645483-como-funcionam-os-codigos-de-barras.md): Saiba como utilizar o leitor de códigos de barras
- [Tipos de códigos de barras](https://support.routal.com/pt/articles/5708418-tipos-de-codigos-de-barras.md): Selecione o código de barras que necessita na sua operação
- [Como funcionam os relatórios](https://support.routal.com/pt/articles/5619685-como-funcionam-os-relatorios.md): Saiba como utilizar os relatórios
- [Como funciona a recolha e as entregas](https://support.routal.com/pt/articles/5424591-como-funciona-a-recolha-e-as-entregas.md)
- [Como selecionar o modo de transporte](https://support.routal.com/pt/articles/5762551-como-selecionar-o-modo-de-transporte.md)
- [Otimização de rotas em tempo real](https://support.routal.com/pt/articles/9819703-otimizacao-de-rotas-em-tempo-real.md)
- [Add-on de Tráfego](https://support.routal.com/pt/articles/12167152-add-on-de-trafego.md): Como funciona e o que inclui a funcionalidade de tráfego no Routal?
- [Descarregar relatório de dados](https://support.routal.com/pt/articles/5170354-descarregar-relatorio-de-dados.md): Exportar os resultados do seu plano
- [Exportar paragens](https://support.routal.com/pt/articles/6847535-exportar-paragens.md): Saiba como descarregar em Excel as paragens com os seus dados.
- [Descargar informes desde Analíticas](https://support.routal.com/pt/articles/6723123-descargar-informes-desde-analiticas.md)
- [Relatórios](https://support.routal.com/pt/articles/6962515-relatorios.md): Descubra os relatórios e como exportá-los.
- [Análises](https://support.routal.com/pt/articles/6305983-analises.md): Descubra todas as métricas sobre as suas rotas, veículos e clientes na nossa secção de Análises.
- [Resumo do diário](https://support.routal.com/pt/articles/6385763-resumo-do-diario.md)

### Restrições de optimizador

- [Primeiros passos com as restrições do optimizador de horários](https://support.routal.com/pt/articles/5028222-primeiros-passos-com-as-restricoes-do-optimizador-de-horarios.md): Neste artigo, listaremos as principais restrições que podem ser aplicadas ao optimizador e as suas utilizações comuns.
- [Activar restrições](https://support.routal.com/pt/articles/6700917-activar-restricoes.md)
- [Editar restrições de paragem](https://support.routal.com/pt/articles/6389400-editar-restricoes-de-paragem.md)
- [Como utilizar os campos fornece e requer](https://support.routal.com/pt/articles/5223586-como-utilizar-os-campos-fornece-e-requer.md): Se as suas paragens tiverem de ser atribuídas a um veículo com determinadas caraterísticas, utilize o seguinte e exija
- [Como é que as restrições de janela temporal funcionam?](https://support.routal.com/pt/articles/5028264-como-e-que-as-restricoes-de-janela-temporal-funcionam.md)
- [Como funcionam as restrições de capacidade?](https://support.routal.com/pt/articles/5028267-como-funcionam-as-restricoes-de-capacidade.md)
- [Cluster](https://support.routal.com/pt/articles/7145692-cluster.md): Descubra a restrição Cluster e como utilizá-la na sua operação
- [O que são zonas e como utilizá-las](https://support.routal.com/pt/articles/5728068-o-que-sao-zonas-e-como-utiliza-las.md)

### App de Drivers

- [Manual do condutor SoloDriver](https://support.routal.com/pt/articles/10842463-manual-do-condutor-solodriver.md)
- [Criar paragens a partir de condutores em massa](https://support.routal.com/pt/articles/10841047-criar-paragens-a-partir-de-condutores-em-massa.md)
- [Como editar percursos a partir dos condutores](https://support.routal.com/pt/articles/10742483-como-editar-percursos-a-partir-dos-condutores.md)
- [Re-otimizar o percurso a partir da aplicação Condutores](https://support.routal.com/pt/articles/10742605-re-otimizar-o-percurso-a-partir-da-aplicacao-condutores.md)
- [Como alterar a aplicação do mapa](https://support.routal.com/pt/articles/6079146-como-alterar-a-aplicacao-do-mapa.md)
- [Criar paradas escaneando etiquetas](https://support.routal.com/pt/articles/12811220-criar-paradas-escaneando-etiquetas.md)
- [🏆 Conquistas no aplicativo Routal](https://support.routal.com/pt/articles/11703660-conquistas-no-aplicativo-routal.md)
- [Assinaturas de Drivers](https://support.routal.com/pt/articles/14470533-assinaturas-de-drivers.md)

### Customers

- [Como criar clientes](https://support.routal.com/pt/articles/5170088-como-criar-clientes.md): O que são clientes e como criá-los
- [Como guardar paragens como clientes](https://support.routal.com/pt/articles/5335719-como-guardar-paragens-como-clientes.md): Torne as suas paragens parte da sua base de dados de clientes
- [O que os clientes veem na sua página de acompanhamento](https://support.routal.com/pt/articles/14471085-o-que-os-clientes-veem-na-sua-pagina-de-acompanhamento.md)
- [Comunicação com seus clientes🗣️](https://support.routal.com/pt/articles/6848444-comunicacao-com-seus-clientes.md): Aprenda as diferentes maneiras de se comunicar com seus clientes usando o Routal
- [Comunicação instantânea com os seus clientes através de correio eletrónico](https://support.routal.com/pt/articles/5162585-comunicacao-instantanea-com-os-seus-clientes-atraves-de-correio-eletronico.md): Mantenha os seus clientes sempre informados utilizando a nossa plataforma de correio eletrónico.
- [Comunicação em tempo real com os seus clientes com PickUp & Deliveries](https://support.routal.com/pt/articles/5165260-comunicacao-em-tempo-real-com-os-seus-clientes-com-pickup-deliveries.md): Comunique instantaneamente com os seus clientes através de um sistema avançado de correio eletrónico.
- [Comunicação por SMS com os seus clientes](https://support.routal.com/pt/articles/5981858-comunicacao-por-sms-com-os-seus-clientes.md): Mantenha os seus clientes sempre informados através de SMS
- [PIN de segurança🔐](https://support.routal.com/pt/articles/7911845-pin-de-seguranca.md): Uma medida de segurança adicional para os seus serviços.
- [Como anexar um comprovativo de entrega aos seus clientes](https://support.routal.com/pt/articles/6708315-como-anexar-um-comprovativo-de-entrega-aos-seus-clientes.md)
- [Como configurar a aplicação de cliente](https://support.routal.com/pt/articles/6705351-como-configurar-a-aplicacao-de-cliente.md): Saiba como funciona a sua interface de cliente, para que serve e como a configurar.
- [Ligação de rastreio](https://support.routal.com/pt/articles/7931141-ligacao-de-rastreio.md): Optimize a sua experiência de rastreio com a nossa nova ligação de rastreio.
- [Marca branca](https://support.routal.com/pt/articles/7930702-marca-branca.md): Melhore a imagem da sua marca com esta funcionalidade.
- [Instruções para o cliente](https://support.routal.com/pt/articles/7911902-instrucoes-para-o-cliente.md): Como utilizar a função Instruções ao Cliente para comunicação em tempo real com os veículos.
- [Supervisores](https://support.routal.com/pt/articles/8349046-supervisores.md): Descubra o alcance deste utilizador através do Routal
- [O que é que um supervisor pode fazer?](https://support.routal.com/pt/articles/8464326-o-que-e-que-um-supervisor-pode-fazer.md): O Supervisor é um utilizador só de leitura que lhe permite monitorizar as paragens que lhe foram previamente atribuídas.
- [Satisfação do cliente](https://support.routal.com/pt/articles/6118720-satisfacao-do-cliente.md): Com o Routal, pode conhecer em pormenor todos os aspectos do seu planeamento, incluindo a opinião dos seus clientes sobre as entregas efectuadas. Saber em pormenor como funciona a classificação das...
- [Activar avaliações aos utilizadores](https://support.routal.com/pt/articles/6118824-activar-avaliacoes-aos-utilizadores.md): Active as avaliações dos clientes\* para obter feedback em primeira mão sobre as entregas efectuadas.
- [Classificação das rotas pelos condutores](https://support.routal.com/pt/articles/6115895-classificacao-das-rotas-pelos-condutores.md)
- [Activar avaliações dos itinerários aos condutores](https://support.routal.com/pt/articles/6115793-activar-avaliacoes-dos-itinerarios-aos-condutores.md): Active a classificação das rotas para obter feedback dos seus condutores sobre as rotas que completaram.

### Developers

- [Início rápido](https://support.routal.com/pt/articles/5078964-inicio-rapido.md): Comece a utilizar a API do Planner e desenvolva a sua própria integração
- [Documentação da API](https://support.routal.com/pt/articles/5078971-documentacao-da-api.md): O Routal é um serviço que pode ser integrado de uma forma extremamente fácil.
- [Webhooks](https://support.routal.com/pt/articles/5029058-webhooks.md): Receber automaticamente notificações sobre eventos que ocorrem na sua conta Planner
- [Testar os webhooks](https://support.routal.com/pt/articles/5182234-testar-os-webhooks.md)

### How to...

- [Como criar uma paragem independente](https://support.routal.com/pt/articles/5708208-como-criar-uma-paragem-independente.md)
- [Como criar planeamentos por zonas](https://support.routal.com/pt/articles/6721941-como-criar-planeamentos-por-zonas.md): Saiba como trabalhar com zonas e incluí-las no seu planeamento.
- [Como criar zonas num plano](https://support.routal.com/pt/articles/7198322-como-criar-zonas-num-plano.md)
- [Como criar um horário em que os seus veículos fazem primeiro as paragens mais próximas.](https://support.routal.com/pt/articles/6723130-como-criar-um-horario-em-que-os-seus-veiculos-fazem-primeiro-as-paragens-mais-proximas.md)
- [Como atribuir zonas aos seus veículos](https://support.routal.com/pt/articles/6722012-como-atribuir-zonas-aos-seus-veiculos.md)
- [Como editar zonas](https://support.routal.com/pt/articles/7188485-como-editar-zonas.md)
- [Como editar a ordem das suas paragens](https://support.routal.com/pt/articles/7110230-como-editar-a-ordem-das-suas-paragens.md)
- [Como utilizar as paragens não atribuídas](https://support.routal.com/pt/articles/5707912-como-utilizar-as-paragens-nao-atribuidas.md)
- [Como definir a duração das suas paragens](https://support.routal.com/pt/articles/6560980-como-definir-a-duracao-das-suas-paragens.md): Defina a duração das suas paragens para que os horários dos seus veículos sejam tão precisos quanto possível.
- [Como criar uma pausa para os seus condutores](https://support.routal.com/pt/articles/6723127-como-criar-uma-pausa-para-os-seus-condutores.md)
- [Como alterar o ponto de partida/chegada dos meus itinerários](https://support.routal.com/pt/articles/7127462-como-alterar-o-ponto-de-partida-chegada-dos-meus-itinerarios.md)
- [Como fazer com que os seus veículos façam um percurso circular](https://support.routal.com/pt/articles/7127625-como-fazer-com-que-os-seus-veiculos-facam-um-percurso-circular.md)
- [Como melhorar a geocodificação?](https://support.routal.com/pt/articles/5028727-como-melhorar-a-geocodificacao.md): Tudo o que precisa de saber para ser o mais bem sucedido possível na geocodificação de endereços.
- [Como aceder aos relatórios](https://support.routal.com/pt/articles/6707967-como-aceder-aos-relatorios.md)
- [Como configurar o seu próprio domínio](https://support.routal.com/pt/articles/8347504-como-configurar-o-seu-proprio-dominio.md)
- [Como criar um novo projecto](https://support.routal.com/pt/articles/8683434-como-criar-um-novo-projecto.md): Saiba como criar um novo projeto na sua conta
- [Editar as restrições dos seus veículos](https://support.routal.com/pt/articles/12165779-editar-as-restricoes-dos-seus-veiculos.md)
- [Como alterar a senha](https://support.routal.com/pt/articles/6538163-como-alterar-a-senha.md): Saiba como alterar a senha da sua conta
- [Como aplicar um código de desconto à sua subscrição](https://support.routal.com/pt/articles/5496194-como-aplicar-um-codigo-de-desconto-a-sua-subscricao.md): Aproveite o seu desconto exclusivo
- [Como descarregar as suas facturas](https://support.routal.com/pt/articles/5220811-como-descarregar-as-suas-facturas.md): Tenha na ponta dos dedos as facturas dos seus planos
- [Como alterar o método de pagamento](https://support.routal.com/pt/articles/5214697-como-alterar-o-metodo-de-pagamento.md)

### FAQs

- [Definições do optimizador](https://support.routal.com/pt/articles/7906948-definicoes-do-optimizador.md)
- [Duplicar plano](https://support.routal.com/pt/articles/6563291-duplicar-plano.md)
- [Filtros](https://support.routal.com/pt/articles/6838998-filtros.md)
- [Paragens de secção🚩](https://support.routal.com/pt/articles/6839206-paragens-de-seccao.md): Apresentamos-lhe a secção Paragens e tudo o que pode fazer nela.
- [Atribuir paragens de um veículo a outro](https://support.routal.com/pt/articles/5172835-atribuir-paragens-de-um-veiculo-a-outro.md): Modificar as paragens atribuídas aos veículos
- [Tipos de usuários e papéis](https://support.routal.com/pt/articles/5169576-tipos-de-usuarios-e-papeis.md): Saiba como utilizar vários utilizadores para o mesmo projeto
- [Como subscrever a Routal](https://support.routal.com/pt/articles/5496048-como-subscrever-a-routal.md): Fazer parte da Routal nunca foi tão fácil
- [Como criar veículos adicionais](https://support.routal.com/pt/articles/5833481-como-criar-veiculos-adicionais.md)
- [Cancelar subscrição](https://support.routal.com/pt/articles/5139570-cancelar-subscricao.md): Pode cancelar a sua subscrição em alguns passos
- [Aumentar o número de emails disponíveis](https://support.routal.com/pt/articles/5391093-aumentar-o-numero-de-emails-disponiveis.md): Se precisar de aumentar o número de emails para contactar os seus clientes, pode fazê-lo facilmente.
- [Seção Rotas](https://support.routal.com/pt/articles/14168172-secao-rotas.md)

## Español

### ¡Bienvenido a Routal!

- [Cómo fluyen los datos entre Planner, Conductores, Clientes y Supervisores](https://support.routal.com/es/articles/14471217-como-fluyen-los-datos-entre-planner-conductores-clientes-y-supervisores.md)
- [Gestión de paquetes: trazabilidad completa desde la carga hasta la entrega](https://support.routal.com/es/articles/15377393-gestion-de-paquetes-trazabilidad-completa-desde-la-carga-hasta-la-entrega.md)
- [Primeros pasos con Routal](https://support.routal.com/es/articles/5227876-primeros-pasos-con-routal.md): Conoce las funcionalidades básicas del Routal
- [Secciones de Planner](https://support.routal.com/es/articles/8181976-secciones-de-planner.md): Descubre las secciones dentro de Planner y que puedes hacer en cada una de ellas.
- [Qué es un plan y cómo crearlo](https://support.routal.com/es/articles/5161252-que-es-un-plan-y-como-crearlo.md): Todo lo que debes saber para empezar a crear tu planificación
- [Interfaz](https://support.routal.com/es/articles/5252590-interfaz.md): Conoce las distintas secciones de tu cuenta
- [El glosario de Routal](https://support.routal.com/es/articles/5227254-el-glosario-de-routal.md): Palabras que verás a menudo cuando uses Routal
- [Conoce los límites y características de tu cuenta Routal](https://support.routal.com/es/articles/5567868-conoce-los-limites-y-caracteristicas-de-tu-cuenta-routal.md): Descubre las características de tu cuenta Routal
- [Unidades de medida](https://support.routal.com/es/articles/12333107-unidades-de-medida.md): Descubre las distintas unidades que existen en Routal y cómo modificarlas

### Planner

- [Cómo configurar la opción Descanso para conductores](https://support.routal.com/es/articles/13597982-como-configurar-la-opcion-descanso-para-conductores.md): Este artículo explica cómo utilizar la opción Descanso para definir períodos de tiempo en los que un conductor no estará disponible para recibir asignaciones.
- [Cómo crear paradas](https://support.routal.com/es/articles/5204294-como-crear-paradas.md): Qué son las paradas y cómo crearlas
- [Crear paradas desde cero](https://support.routal.com/es/articles/5917130-crear-paradas-desde-cero.md)
- [Crear vehículos desde Drivers](https://support.routal.com/es/articles/5951015-crear-vehiculos-desde-drivers.md)
- [Insertar números de teléfono compatibles en Excel](https://support.routal.com/es/articles/6092715-insertar-numeros-de-telefono-compatibles-en-excel.md)
- [Días de trabajo de tus conductores](https://support.routal.com/es/articles/10032611-dias-de-trabajo-de-tus-conductores.md)
- [Cómo cargar coordenadas](https://support.routal.com/es/articles/5920085-como-cargar-coordenadas.md)
- [Cómo organizar una planilla de Excel para que sea compatible con Routal](https://support.routal.com/es/articles/5028295-como-organizar-una-planilla-de-excel-para-que-sea-compatible-con-routal.md): Simples indicaciones que asegurarán la optimización de tu ruta
- [Ubicación de Proyecto](https://support.routal.com/es/articles/5603752-ubicacion-de-proyecto.md): Colocar la ubicación de tus proyectos te será muy útil para la realización de tus paradas
- [Crea paradas mediante un fichero de Excel](https://support.routal.com/es/articles/9305784-crea-paradas-mediante-un-fichero-de-excel.md): Te mostramos la nueva forma de crear tus paradas utilizando un fichero de Excel
- [Organiza tu planilla de Excel para que sea compatible con Routal](https://support.routal.com/es/articles/9305253-organiza-tu-planilla-de-excel-para-que-sea-compatible-con-routal.md): Consejos para configurar tu fichero de forma correcta
- [Servicio de envío de SMS para validación de dirección](https://support.routal.com/es/articles/12541964-servicio-de-envio-de-sms-para-validacion-de-direccion.md)
- [Validación de direcciones](https://support.routal.com/es/articles/14301459-validacion-de-direcciones.md)
- [Campos personalizados](https://support.routal.com/es/articles/14431521-campos-personalizados.md)
- [Distribuir paradas](https://support.routal.com/es/articles/6702189-distribuir-paradas.md)
- [Modifica el orden de tus paradas](https://support.routal.com/es/articles/5172733-modifica-el-orden-de-tus-paradas.md): Realiza cambios en el orden de tus paradas
- [Invertir el orden de tu ruta](https://support.routal.com/es/articles/6702062-invertir-el-orden-de-tu-ruta.md)
- [Cómo mover una parada de plan](https://support.routal.com/es/articles/5708359-como-mover-una-parada-de-plan.md)
- [Estado de tus planes](https://support.routal.com/es/articles/6704586-estado-de-tus-planes.md): Conoce los distintos estados que tus planes pueden tener.
- [Fecha de ejecución de tus planes](https://support.routal.com/es/articles/7793657-fecha-de-ejecucion-de-tus-planes.md): Aprende a crear y programar planes para el día siguiente.
- [Cómo compartir las ruta con tus conductores](https://support.routal.com/es/articles/5165466-como-compartir-las-ruta-con-tus-conductores.md)
- [Envía el link del plan mediante Whatsapp a tus conductores](https://support.routal.com/es/articles/5988172-envia-el-link-del-plan-mediante-whatsapp-a-tus-conductores.md)
- [Como crear tareas mediante un fichero de Excel](https://support.routal.com/es/articles/7878887-como-crear-tareas-mediante-un-fichero-de-excel.md)
- [Cómo se utilizan las tareas](https://support.routal.com/es/articles/5588913-como-se-utilizan-las-tareas.md): Dentro de una misma parada indica las diferentes tareas o servicios que necesites
- [Cómo crear una tarea](https://support.routal.com/es/articles/5708245-como-crear-una-tarea.md)
- [Cómo funcionan los códigos de barras](https://support.routal.com/es/articles/5645483-como-funcionan-los-codigos-de-barras.md): Aprende a usar el lector de código de barras
- [Tipos de códigos de barras](https://support.routal.com/es/articles/5708418-tipos-de-codigos-de-barras.md): Selecciona el código de barra que necesites en tu operativa
- [Cómo funcionan los reportes](https://support.routal.com/es/articles/5619685-como-funcionan-los-reportes.md): Aprende a usar los reportes
- [Cómo funciona Pick-up & Deliveries](https://support.routal.com/es/articles/5424591-como-funciona-pick-up-deliveries.md): Aprende a usar la funcionalidad de Pick up & Deliveries fácilmente
- [Planificación de rutas mediante Polígonos](https://support.routal.com/es/articles/5192135-planificacion-de-rutas-mediante-poligonos.md): Aprende a optimizar tus rutas por zonas o polígonos
- [Cómo seleccionar la modalidad de transporte](https://support.routal.com/es/articles/5762551-como-seleccionar-la-modalidad-de-transporte.md)
- [Optimización de rutas en vivo](https://support.routal.com/es/articles/9819703-optimizacion-de-rutas-en-vivo.md)
- [Add-on de Tráfico](https://support.routal.com/es/articles/12167152-add-on-de-trafico.md): ¿Cómo funciona y qué incluye la característica de tráfico en Routal?
- [Exporta tus datos📥](https://support.routal.com/es/articles/6976268-exporta-tus-datos.md): Conoce toda la información que puedes descargar utilizando Routal.
- [Descarga de informe de datos](https://support.routal.com/es/articles/5170354-descarga-de-informe-de-datos.md): Exporta los resultados de tu plan
- [Exportar paradas](https://support.routal.com/es/articles/6847535-exportar-paradas.md): Aprende a descargar en Excel las paradas con sus datos.
- [Descargar informes desde Analíticas](https://support.routal.com/es/articles/6723123-descargar-informes-desde-analiticas.md): Te enseñamos a descargar tus informes y visualizarlos correctamente.
- [Reportes](https://support.routal.com/es/articles/6962515-reportes.md): Descubre los Reportes y cómo exportarlos.
- [Analíticas](https://support.routal.com/es/articles/6305983-analiticas.md): Descubre todas las métricas sobre tus rutas, vehículos y clientes en nuestra sección de Analíticas.
- [Resumen diario](https://support.routal.com/es/articles/6385763-resumen-diario.md)

### Restricciones de Optimizador

- [Primeros pasos con las restricciones del optimizador de planificaciones](https://support.routal.com/es/articles/5028222-primeros-pasos-con-las-restricciones-del-optimizador-de-planificaciones.md): En este artículo listaremos las principales restricciones que pueden aplicarse al optimizador y sus usos habituales
- [¿Qué son las restricciones?](https://support.routal.com/es/articles/5162189-que-son-las-restricciones.md): Aprende a personalizar y adaptar al máximo tu planificación gracias a las restricciones
- [Habilitar restricciones](https://support.routal.com/es/articles/6700917-habilitar-restricciones.md): Te enseñamos a habilitar o deshabilitar las restricciones para tu planificación.
- [Editar restricciones de paradas](https://support.routal.com/es/articles/6389400-editar-restricciones-de-paradas.md): Aprende como editar las restricciones de tus paradas una vez creadas.
- [Cómo utilizar los campos de provee y requiere](https://support.routal.com/es/articles/5223586-como-utilizar-los-campos-de-provee-y-requiere.md): Si tus paradas necesitan ser asignadas a un vehículo con unas características determinadas, utiliza provee y requiere
- [¿Cómo funcionan las restricciones de ventanas horarias?](https://support.routal.com/es/articles/5028264-como-funcionan-las-restricciones-de-ventanas-horarias.md): Aprende fácilmente a usar las ventanas horarias de paradas y rutas
- [¿Cómo funcionan las restricciones de capacidad?](https://support.routal.com/es/articles/5028267-como-funcionan-las-restricciones-de-capacidad.md): Aprenda fácilmente a usar capacidades de servicios y rutas
- [Cluster](https://support.routal.com/es/articles/7145692-cluster.md): Descubre la restricción Cluster y cómo utilizarla en tu operativa
- [Qué son las zonas y cómo utilizarlas](https://support.routal.com/es/articles/5728068-que-son-las-zonas-y-como-utilizarlas.md)
- [Zonas: dudas frecuentes](https://support.routal.com/es/articles/6544581-zonas-dudas-frecuentes.md): Aprende a utilizar las Zonas correctamente.

### App Drivers

- [Manual del conductor SoloDriver](https://support.routal.com/es/articles/10842463-manual-del-conductor-solodriver.md): Aprende a utilizar la app de Drivers
- [Crear paradas manualmente desde Drivers](https://support.routal.com/es/articles/10741603-crear-paradas-manualmente-desde-drivers.md): Descubre como crear paradas desde la app de Drivers.
- [Crear paradas desde Drivers de forma masiva](https://support.routal.com/es/articles/10841047-crear-paradas-desde-drivers-de-forma-masiva.md)
- [Cómo editar rutas desde Drivers](https://support.routal.com/es/articles/10742483-como-editar-rutas-desde-drivers.md)
- [Reoptimizar la ruta desde la app de Drivers](https://support.routal.com/es/articles/10742605-reoptimizar-la-ruta-desde-la-app-de-drivers.md)
- [Cómo cambiar la aplicación de mapas](https://support.routal.com/es/articles/6079146-como-cambiar-la-aplicacion-de-mapas.md)
- [Crea paradas utilizando tu cámara](https://support.routal.com/es/articles/12811220-crea-paradas-utilizando-tu-camara.md): Descubre cómo crear paradas escaneando las etiquetas de tus paquetes
- [Crear varias paradas a la vez utilizando tu cámara](https://support.routal.com/es/articles/13715156-crear-varias-paradas-a-la-vez-utilizando-tu-camara.md)
- [Exportar ruta](https://support.routal.com/es/articles/13716098-exportar-ruta.md): Descubre como exportar tu ruta en PDF
- [Compartir ruta](https://support.routal.com/es/articles/13725791-compartir-ruta.md)
- [🏆Logros en la app de Routal](https://support.routal.com/es/articles/11703660-logros-en-la-app-de-routal.md)
- [Suscripciones de Drivers](https://support.routal.com/es/articles/14470533-suscripciones-de-drivers.md): Conoce las licencias Free, Lite y Pro y sus características

### Customers

- [Cómo crear clientes](https://support.routal.com/es/articles/5170088-como-crear-clientes.md): Qué son los clientes y cómo crearlos
- [Cómo guardar paradas como clientes](https://support.routal.com/es/articles/5335719-como-guardar-paradas-como-clientes.md): Haz que tus paradas formen parte de tu base de datos de clientes
- [Qué ven los clientes en su página de seguimiento](https://support.routal.com/es/articles/14471085-que-ven-los-clientes-en-su-pagina-de-seguimiento.md)
- [Notifica a tus clientes🗣️](https://support.routal.com/es/articles/6848444-notifica-a-tus-clientes.md): Aprende las distintas formas de comunicarte con tus clientes utilizando Routal
- [Comunicación instantánea con tus clientes mediante correos](https://support.routal.com/es/articles/5162585-comunicacion-instantanea-con-tus-clientes-mediante-correos.md): Mantén a tus clientes informados en todo momento utilizando nuestra plataforma de correos.
- [Comunicación a tiempo real con tus clientes con PickUp & Deliveries](https://support.routal.com/es/articles/5165260-comunicacion-a-tiempo-real-con-tus-clientes-con-pickup-deliveries.md): Comunícate de manera instantánea con tus clientes mediante un sistema avanzado de correos
- [Comunicación mediante SMS con tus clientes](https://support.routal.com/es/articles/5981858-comunicacion-mediante-sms-con-tus-clientes.md): Mantén a tus clientes informados en todo momento utilizando SMS
- [PIN de seguridad🔐](https://support.routal.com/es/articles/7911845-pin-de-seguridad.md): Una medida de seguridad adicional para tus servicios.
- [Cómo adjuntar una prueba de entrega a tus clientes](https://support.routal.com/es/articles/6708315-como-adjuntar-una-prueba-de-entrega-a-tus-clientes.md)
- [Cómo configurar la App clientes](https://support.routal.com/es/articles/6705351-como-configurar-la-app-clientes.md): Aprende cómo funciona la interfaz de tus clientes, para qué sirve y cómo configurarla.
- [Link de seguimiento](https://support.routal.com/es/articles/7931141-link-de-seguimiento.md): Optimiza la experiencia de seguimiento con nuestro nuevo Link de seguimiento.
- [Marca blanca](https://support.routal.com/es/articles/7930702-marca-blanca.md): Potencia tu imagen de marca mediante esta funcionalidad.
- [Instrucciones del cliente](https://support.routal.com/es/articles/7911902-instrucciones-del-cliente.md): Cómo utilizar la función de Instrucciones del cliente para la comunicación con vehículos en tiempo real.
- [Supervisors](https://support.routal.com/es/articles/8349046-supervisors.md): Descubre el alcance de este usuario mediante Routal
- [¿Qué puede hacer un Supervisor?](https://support.routal.com/es/articles/8464326-que-puede-hacer-un-supervisor.md)
- [Satisfacción de tus clientes](https://support.routal.com/es/articles/6118720-satisfaccion-de-tus-clientes.md)
- [Activa la valoración de tus clientes](https://support.routal.com/es/articles/6118824-activa-la-valoracion-de-tus-clientes.md)
- [Valoración de las rutas por los conductores](https://support.routal.com/es/articles/6115895-valoracion-de-las-rutas-por-los-conductores.md)
- [Activar la valoración de rutas](https://support.routal.com/es/articles/6115793-activar-la-valoracion-de-rutas.md)

### Desarrolladores

- [Inicio rápido](https://support.routal.com/es/articles/5078964-inicio-rapido.md): Empieza a utilizar la API de Planner y desarrolla tu propia integración
- [Documentación API](https://support.routal.com/es/articles/5078971-documentacion-api.md): Routal es un servicio que se integra de una forma increiblemente sencilla.
- [Webhooks](https://support.routal.com/es/articles/5029058-webhooks.md): Reciba notificaciones automáticamente sobre eventos que sucedan en su cuenta Planner.
- [Probando los webhooks](https://support.routal.com/es/articles/5182234-probando-los-webhooks.md): Aprende a probar los webhooks de una forma sencilla y así solucionar cualquier problema que pueda surgir en la integración

### How to...

- [Cómo crear una parada independiente](https://support.routal.com/es/articles/5708208-como-crear-una-parada-independiente.md)
- [Cómo crear planificaciones por zonas](https://support.routal.com/es/articles/6721941-como-crear-planificaciones-por-zonas.md): Aprende a trabajar con zonas e incluirlas en tu planificación.
- [Cómo crear zonas dentro de un plan](https://support.routal.com/es/articles/7198322-como-crear-zonas-dentro-de-un-plan.md)
- [Cómo crear una planificación en la que tus vehículos realicen primero las paradas más cercanas](https://support.routal.com/es/articles/6723130-como-crear-una-planificacion-en-la-que-tus-vehiculos-realicen-primero-las-paradas-mas-cercanas.md)
- [Cómo asignar zonas a tus vehículos](https://support.routal.com/es/articles/6722012-como-asignar-zonas-a-tus-vehiculos.md)
- [Como editar las zonas](https://support.routal.com/es/articles/7188485-como-editar-las-zonas.md)
- [Como editar el orden de tus paradas](https://support.routal.com/es/articles/7110230-como-editar-el-orden-de-tus-paradas.md)
- [Cómo utilizar las Paradas no asignadas](https://support.routal.com/es/articles/5707912-como-utilizar-las-paradas-no-asignadas.md)
- [Como establecer la duración de tus paradas](https://support.routal.com/es/articles/6560980-como-establecer-la-duracion-de-tus-paradas.md): Define la duración de tus paradas para que los horarios de tus vehículos sean lo más precisos posibles.
- [Cómo crear una pausa para tus conductores](https://support.routal.com/es/articles/6723127-como-crear-una-pausa-para-tus-conductores.md)
- [Cómo ver la distancia y el tiempo de trabajo de cada vehículo en un plan](https://support.routal.com/es/articles/7113327-como-ver-la-distancia-y-el-tiempo-de-trabajo-de-cada-vehiculo-en-un-plan.md)
- [Como cambiar el punto de inicio/llegada de mis rutas](https://support.routal.com/es/articles/7127462-como-cambiar-el-punto-de-inicio-llegada-de-mis-rutas.md)
- [Como hacer que tus vehículos hagan una ruta circular](https://support.routal.com/es/articles/7127625-como-hacer-que-tus-vehiculos-hagan-una-ruta-circular.md)
- [¿Cómo mejorar el geocoding?](https://support.routal.com/es/articles/5028727-como-mejorar-el-geocoding.md): Todo lo que necesitas saber para tener el máximo éxito en la geocodificación de direcciones
- [Cómo acceder a los reportes](https://support.routal.com/es/articles/6707967-como-acceder-a-los-reportes.md)
- [Como establecer tu propio dominio](https://support.routal.com/es/articles/8347504-como-establecer-tu-propio-dominio.md)
- [Cómo crear un nuevo proyecto](https://support.routal.com/es/articles/8683434-como-crear-un-nuevo-proyecto.md): Descubre cómo crear un nuevo proyecto dentro de tu cuenta
- [Editar las restricciones de tus vehículos](https://support.routal.com/es/articles/12165779-editar-las-restricciones-de-tus-vehiculos.md)
- [Cambiar contraseña](https://support.routal.com/es/articles/6538163-cambiar-contrasena.md): Aprende cómo cambiar la contraseña de tu cuenta.
- [Cómo crear un nuevo usuario](https://support.routal.com/es/articles/14432022-como-crear-un-nuevo-usuario.md)
- [Cómo aplicar un código de descuento en tu suscripción](https://support.routal.com/es/articles/5496194-como-aplicar-un-codigo-de-descuento-en-tu-suscripcion.md): Disfruta de tu descuento exclusivo
- [Cómo descargar tus facturas](https://support.routal.com/es/articles/5220811-como-descargar-tus-facturas.md): Ten a tu alcance las facturas de tus planes
- [Cómo cambiar el método de pago](https://support.routal.com/es/articles/5214697-como-cambiar-el-metodo-de-pago.md)

### Vídeo Tutoriales

- [Paso a paso para crear paradas](https://support.routal.com/es/articles/5145681-paso-a-paso-para-crear-paradas.md): Aprende de manera rápida y sencilla a crear los servicios de tu plan

### FAQs

- [Ajustes del optimizador](https://support.routal.com/es/articles/7906948-ajustes-del-optimizador.md)
- [Duplicar plan](https://support.routal.com/es/articles/6563291-duplicar-plan.md): La función "duplicar plan" te ahorrará mucho tiempo de trabajo. Aprende como utilizarla en el siguiente artículo.
- [Filtros](https://support.routal.com/es/articles/6838998-filtros.md): Descubre los filtros en el mapa y cómo utilizarlos
- [Sección Paradas🚩](https://support.routal.com/es/articles/6839206-seccion-paradas.md): Te presentamos la sección Paradas y todo lo que puedes hacer dentro de ella.
- [Cómo asignar paradas de un vehículo a otro](https://support.routal.com/es/articles/5172835-como-asignar-paradas-de-un-vehiculo-a-otro.md): Modifica las paradas asignadas a los vehículos
- [Tipos de usuarios y roles](https://support.routal.com/es/articles/5169576-tipos-de-usuarios-y-roles.md): Aprende a utilizar varios usuarios para un mismo proyecto
- [Cómo subscribirse a Routal](https://support.routal.com/es/articles/5496048-como-subscribirse-a-routal.md): Ser parte de Routal nunca fue tan fácil
- [Cómo crear vehículos adicionales](https://support.routal.com/es/articles/5833481-como-crear-vehiculos-adicionales.md)
- [Cancelar mi suscripción](https://support.routal.com/es/articles/5139570-cancelar-mi-suscripcion.md): Puedes cancelar tu suscripción en unos pocos pasos
- [Aumenta tu número de emails disponibles](https://support.routal.com/es/articles/5391093-aumenta-tu-numero-de-emails-disponibles.md): Si necesitas incrementar el número de emails para contactar con tus clientes puedes hacerlo fácilmente.
- [Estado de los sistemas](https://support.routal.com/es/articles/5015197-estado-de-los-sistemas.md): Página de estado de los sistemas de la plataforma
- [Sección Rutas](https://support.routal.com/es/articles/14168172-seccion-rutas.md): Te presentamos la sección Rutas y su funcionalidad.