Unassigned stops are all those stops that are not associated with any planning, either because you have not assigned it to any plan yet or because for some reason, the optimizer has not included it in the planning (an alert will notify us).
You can find them having a Standard or North Star license and accessing as follows:
Access the Routal section.
Select Stops section.
Select the date range and choose None from the Vehicle filter.
Thanks to this section of unassigned stops you will be able to easily see the total number of unassigned stops that you have, either because they are canceled or incomplete, and thus be able to assign them again to another schedule with the option to move stop.
Move an unassigned stop
To move one to not assigned, you just have to select the specific stop using the checkbox and the Actions box will appear above.
Now, click on Actions and then on "Move to Plan".
Select the plan you want to change the stop to and click Move stops.
Done! Your stops will be assigned to the plan that you have determinated.