In our Analytics section you can view a summary of the main results that the platform gives us. In each section you can see in detail specific data. This information is updated in real time.
In the Analytics tab you can see four main titles: Summary, Planner, Drivers and Customers. By clicking in each of them you will see its data:
Planner: Plans, All stops, Completed, incomplete and canceled stops, Delivery times, Proof of delivery and Cancellation reasons.
Drivers: Average time on route, Average delivery delay, Route tracking, Delivery attempts and Driver satisfaction.
Customers: Satisfaction, Emails and SMS.
On the right top corner you can change the data collection date. In the left top corner you can choose the chart format: lineal chart, bar chart, stacked chart or cumulative chart. You can also choose to see all your vehicles data o filter by one or more specific vehicles.
In Drivers and Customers you can see the results of their satisfaction surveys.
You can download all the metrics and data in Excel format by clicking on the Export CSV button.
This information will help you have more visibility over your operations and be able to measure improvements in efficiency.
Performance by vehicle
To compare your vehicles, open Fleet in the sidebar. For the selected period it shows, per vehicle, routes, stops, % completed, on time, stops per hour, distance, time, cost per stop and cost per km, plus a diagnosis compared with the previous period and the fleet median. See Fleet: your vehicles' performance.