The Customer Portal is the tracking page your customers see when they follow a delivery. You can configure how it looks and what it shows.
Go to Project settings > Brand and channels > Customer Portal to access and make changes.
What can you configure?
The public URL your customers use to access the tracking page.
Your brand: browser tab title, logo, favicon and primary colour.
A live preview of the portal, which you can switch between the different delivery statuses (Received, Scheduled, On the way, Delivered, Cancelled) to see exactly how each stage will look to your customer.
A device toggle, so you can preview the same portal on mobile and on desktop.
Do you have any questions about this or any other process? Contact us through the support chat. We are here to help 😊