We know how important communication with your customers is, since it builds trust, demonstrates professionalism and helps to achieve better results when carrying out your deliveries or services.

Using Routal and having a Standard or North Star license, you can communicate with them through configurable emails and SMS. Thus, your customers will be able to track your orders/services in real time and be constantly informed.

To configure the communication with your clients, you must access to Notifications inside the Customers section. Once there, you will be able to configure your emails and/or SMS.

Do you want to communicate with your customers through emails? Access here.

Do you want to communicate with your customers using SMS? Click here.

Do you still have doubts? 🤔❓Write us directly through our support chat, we are here to help you.