Stops and clients are the core of your planning. Below is a short video that shows how to create them correctly, including address, time windows, volume, weight, etc.
You can also save your stops as clients for future plans.
If Package tracking is enabled in Project settings > General > Features, you can also assign package identifiers to each stop in its Packages field, or in a Packages column when you import an Excel file. Learn more in Parcel management: full traceability from collection to delivery.